1. COMMITMENT AND SCOPE
Alpha-Klima, operated by Arfima Financial Services, S.L., is a microenterprise providing exclusively B2B services. This statement expresses its commitment to making professional information and functions clear, usable and accessible.
This statement covers:
- the public website at alpha-klima.com;
- the authenticated Alpha-Klima platform.
2. DESIGN STANDARD
Alpha-Klima uses WCAG 2.2, level AA, as its design standard. This reference is not a certification or declaration of full conformance.
The public website uses:
- semantic HTML structure, landmarks and heading hierarchy;
- keyboard navigation, a skip link and visible focus;
- responsive layout, text enlargement and readable contrast;
- alternative text for informative images;
- understandable labels, instructions and messages for forms;
- a control to hide decorative motion, which is also suppressed automatically when the browser signals a reduced-motion preference;
- links with a recognisable purpose and content that does not depend solely on colour, sound or motion.
3. PLATFORM AND COMPLEX CONTENT
The platform includes maps, charts, tables, technical results and third-party content. Alpha-Klima uses titles, legends, units, explanations, tables or exports where they form part of the service and avoids presenting essential information through colour alone.
Known limitations are concentrated in certain map and geospatial-visualisation interactions, text equivalents for complex charts and documents or audiovisual content supplied by third parties. These elements may not offer the same level of keyboard operation, structured reading or textual alternative as the rest of the service.
4. ASSISTANCE
Anyone who encounters a barrier, needs information in another format or has difficulty completing a request may write to contact@alpha-klima.com. Alpha-Klima acknowledges the request, assesses the barrier and provides a response or reasonable alternative in an accessible format according to the nature and complexity of the request.
To help locate the problem, it is useful to identify the affected URL or function, describe the difficulty and state the required format or solution. Information about assistive technology is optional and should be provided only where it helps resolve the request.
5. LANGUAGE
If the versions differ, the Spanish version prevails.